FAQ

In order to distribute the traffic, we offer 3 time slots (9 a.m. to 11:45 a.m. / 12 p.m. to 1:45 p.m. / 2 p.m. to 3:45 p.m.)

Thus, you must reserve in advance the time at which you wish to board our gondolas or chairs by purchasing your ticket online.

It is possible to buy your ticket on site, but unfortunately some time slots may be full. That's why it's best to do it online in advance. With your ticket, you can get off at the desired time, before 4:45 p.m.

When purchasing online, you will receive your tickets by email. You must scan the 2^nd QR code, at the location indicated on the terminal.
If you buy your ticket at the customer service counter, scan the QR code on your receipt.

The lift ticket is only valid for 1 round trip (1 ascent and 1 descent). We want to limit round trips and thus allow a better circulation of our customers for your health and safety.

If you want to take the ascent for the descent only, you will still have to buy a return ticket.

A parking fee of $8.70 + tx per car will be collected, payable online when purchasing your tickets. It will also be possible to pay on site.

Access to the Giroux Est parking lot (p6) will be free at all times.

If you buy the Family access, you will receive by email only one QR code. This is valid for the 4 accesses of your family. Just scan it 4 times

Dogs are not allowed in the chairs and gondolas, even if they fit in a backpack, and prohibited in the ski chalet (or any other building). You can be accompanied by your dog on the mountain and the terrace on a leash only.

Wheelchairs and strollers are accessible in the gondola only (prohibited in chairs).
The maximum width of the chair or stroller must be 23 inches.

It is forbidden to board chairs with a backpack or a baby carrier. You must ride the gondola.

Access to the mountain for hiking for example is free and you don't need to book a time slot to get there. The time slot reservation is only necessary for the hybrid lift. However, you will have to pay your parking fee as mentioned above.

To hike the mountain, we recommend sports shoes or walking boots, as well as comfortable sports clothes. You're guaranteed to burn off some energy, so make sure you breathe well in your clothes and have a bottle of water and maybe a snack.

Visit our hiking section and download our hiking map to find out the routes offered, in addition to finding the approximate time for ascent each of our trails.

The chalet will be accessible during the Flambée des couleurs. It will also be possible to use the bathrooms or to sit inside, respecting health and safety measures.

Chemical toilets are also located at the bottom and at the top of the mountain.

It is forbidden to ride a mountain bike in Mont-Orford. You can go to the Sépaq to practice this sport.

Dogs are allowed with a leash on the Flambée des Couleurs site. However, they are prohibited in the lifts (chairs or gondolas), even if they fit in a backpack, and in the ski chalet (or any building).

It is forbidden to fly a personal drone in the mountains for safety reasons. On the other hand, take out your camera, our views are magnificent!