RFID How it works| Mont-Orford

Mont-Orford is integrating technology called RFID starting this winter. The era of the paper ticket will now be behind us in order to introduce rechargeable RFID cards! How it works ? We explain everything here!

Retrieve your RFID card

In order to collect your RFID card, you must first purchase a ticket or subscription online (or at the customer service counter).

Season pass: Since we are in the first year of implementation, you will need to pick up your RFID card at the customer service counter as of November 21, 2022.

Daily ticket: Once the season has started, you can buy a ski ticket online and print your RFID card from the printing terminals by simply presenting their QR code received by email! Keep it well, it will be your card for several years!

Where to put your RFID card

Insert your card in one of the pockets of your ski coat, necessarily on the LEFT side.

Pocket on the arm
Chest or front pocket
Regular side pocket

The card should be the only item in your pocket, isolated from your cell phone, other RFID card and electronic device. Avoid contact with metal objects and above all, do not make a hole in your card.

At the chair lifts

Once you arrive at the chair lifts, go to the gates. Wait a few seconds for the reader to detect the card and the panels will open automatically.

If the gate does not open, step back slightly and try again by positioning your card closer to the reader. Otherwise, step away from the line and a member of our team will be available to help you outside.

Your RFID card is used for daily tickets, a season pass or for your Multi-Visits card! Keep it, it is reusable for several years!

Online recharge

In order to recharge your card, go to our online store and log in to your account.
Make sure you enter the correct username and the correct email associated with your RFID card or your previous web purchases. Otherwise, the product will not be associated with your card and it will not work in the station.
Once logged in, choose the product you wish to purchase by selecting your profile and accepting the terms and conditions.
When the product is selected and added to your cart, you can proceed with the purchase.
Following your transaction, the product will be automatically added to your digital card and can be used at the station! You are therefore now ready to go directly to the slopes, keeping your current map.

Are you having difficulty? Check out the explanatory video!

Recharge on site

It is also possible to reload your RFID card at the customer service counter.

As you must have your RFID card with you to access the mountain, go to the customer service counter with an identity card, we can give you a new card. You will not lose any tickets or subscriptions that were on your card.

We offer you your first magnetic card, however a $5 fee will apply if your card has been lost or stolen.

Go to the customer service counter with an identity card, we can give you a new card. You will not lose any tickets or subscriptions that were on your card.

We offer you your first magnetic card, however a $5 fee will apply if your card has been lost or stolen.

In the event of a problem with use, go to customer service with the card in question. If your card is broken as a result of misuse, you will need to get a new card (fees will apply). If your card is faulty, it will be replaced free of charge.

Please note that your card must not be bent, pierced or scratched.

Yes. It is possible to have several types of products on your menu. Our system ensures that once at the station, your priority product will be scanned.

Thus, if you have a 5-day - Week subscription and a multi-visit card, when you come during the week, it is your subscription that will be detected and if you come on the weekend, it will be your multi-visit card.

Yes. Once you have your RFID card in hand, however, we advise you to recharge your card online in order to hit the slopes more quickly!

If the gate does not open, step back slightly and try again by positioning your card closer to the reader. Otherwise, step away from the line and a member of our team will be available to help you outside.

In the hall of the main chalet (3 terminals, including 1 dedicated to L'Est Go cards)
Outside at the site entrance
At P6
Outside, near the hybrid lift

You must put your card in your coat (not in the pockets of your pants), in one of the pockets on the LEFT side.

Pocket on the arm
Chest or front pocket
Regular side pocket

The card should be the only item in your pocket, isolated from your cell phone, other RFID card and electronic device. Avoid contact with metal objects and above all, do not make a hole in your card.

No. Subscriptions and day tickets for uphill skiing and winter hiking do not work with the RFID card system at the moment.

Alpine ski passholders who wish to obtain their uphill skiing and winter hiking pass must go to the customer service counter to pick up their card, in addition to their RFID card.

For those who wish to purchase a daily ticket or an uphill skiing and winter hiking pass, you can make the purchase online and go to the box office to pick up your ticket or pass.

RFID card - operation

HOW TO USE YOUR RFID CARD

Use of the RFID card in the station

Retrieve your RFID card

Where to put your RFID card

At the chair lifts

REFILL THE RFID CARD

Online recharge

Recharge on site

FAQ

What happens if I forgot my card?

What happens if I lose or have my card stolen?

What happens if my card breaks or doesn't work?

Can I have multiple products on my RFID card?

Can I reload my RFID card at the customer service counter?

What should I do if the gates do not open?

Where are the automatic printing terminals located?

Where should I put my RFID card?

Does the RFID card apply to uphill skiing and winter hiking?

See also

Tickets

Ski Shop

Lodging

Restaurants