My First Visit

Make your first time at Mont-Orford a day full of memories... and snow !

Discover our wonderful mountain before your first visit and have a delightful first experience with family and friends!

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This winter, Mont-Orford is introducing RFID technology! The era of the paper ticket will now be behind us to make way for your rechargeable RFID card. This card allows you to buy your tickets online and go directly to the slopes!

In order to fully understand how the station works and how to recharge your card, watch this short video.

Before you get to the mountain

Make sure you have purchased your ticket online here!
Consult our conditions page, it will tell you the openings of the slopes, as well as the general ski conditions
Have all the necessary snow sports items in your possession, consult our rental items if necessary
Keep yourself warm for your day of skiing: one or two pairs of gloves, neck warmer, coat and pants suitable for the temperature, not forgetting a change of clothes.

When you arrive

Parking

Parking P1 is the only paid parking (Friday to Sunday and public holidays). You will find a 5-minute landing stage in P1 and P2. Parking P6 gives you access to the Giroux East slope. This parking lot is 1.5km from the chalet, but is equipped with a printing terminal for your RFID card.
Carpool zones

You will find in P1, P2 and P3 an area reserved for carpooling cars. To have access, you must be 3 people or more.

The area in P1 is only accessible from Monday to Thursday.
Printing terminals

Did you buy your ticket online, but you don't have your RFID card?

Go to one of our automatic printing kiosks to collect your day ticket by presenting the QR code on the 2nd page of the email receipt.

It is also possible to collect your RFID card at the customer service counter.

Our services

Customer service

Entering the steps into the P1 parking lot, you will see our customer service counters. Our employees are there to answer all your questions. Don't hesitate to ask them for a trail map!

Snow school

The Snow School counter is adjacent to the ticket and customer service counters.

We recommend that you book a lesson in advance. Several options are available to you such as private lessons or one of our discovery packages! To book a lesson or to speak to an advisor, visit the Snow School.

Rental Center

It is also located in the main chalet at the same location as the ticket office, customer service and the Snow School. Find out more about the available models and prices right here!

Lockers

Open lockers are available free of charge in the chalet. Your personal effects must be in one of these lockers and not under tables or on the floor along the walls.

Restauration

We have several food offers for you! From a healthy or comforting lunch, to a coffee break. From a sweet snack to a festive après-ski! Find out more right here!

Secondary chalet (Red roof)

Boutique

The Ski Vélo Vincent Renaud boutique is also located in the secondary chalet. This is where you’ll find all sorts of sports items! Find out more over here!

Ski patrol

The Mont-Orford Ski Patrol works to provide advanced and quality first aid, prevention, assistance and snow rescue services to our users. You will certainly meet them on the mountain and their premises are in the secondary chalet.

Orford Ambassadors

You will certainly come across one of our ambassadors arriving at the parking, it’s easy to find one of our ambassadors since they all wear an embroidered coat with a question mark. Do not hesitate to ask them your questions! They are there to guide you and help you through your day with us.

For more information you may need, please contact our customer service at the following number: 1 819 843-6548 ext. 8308 or write to [email protected]

We’ll see you on the slopes!